A Taste of Home at The Savanna Victoria Station
Located conveniently inside Victoria Station, The Savanna Victoria Station is a must-visit for anyone seeking authentic South African delights in London. From savory biltong and boerewors to a curated selection of beers, wines, and sauces, this supermarket offers a rich taste of home. Visitors appreciate the warm customer service, especially from staff like Nathan, and delight in the variety of well-priced specialty items that make every visit a treat.
✨ AI Review Highlights
Welcoming Atmosphere and Friendly Staff
Many customers appreciate the friendly and pleasant staff, creating a warm and inviting environment that feels like a little escape. Reviewers often mention the positive interactions with the team.
Authentic South African Flavors
Customers love the authentic taste of South African products available at the store, with specific mentions of popular items like MOZOE Crame Soda, which brings back fond memories for many.
Great Variety of Products
The store offers a wide range of products that cater to the tastes of those missing home, making it a go-to spot for many customers looking for familiar flavors.
Concerns Over Food Quality
Several customers have raised serious concerns about the quality of certain food items, including reports of expired products and inedible items, leading to health issues and dissatisfaction.
Poor Customer Service Experience
There are complaints regarding unhelpful staff interactions, particularly when issues with food quality were raised, which has left some customers feeling ignored and frustrated.
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Adriel Fontes
a month agoBEWARE!! Expired foods!!! HEALTH AND SAFETY ISSUE In the past on many occasions, i had bought dried foods like crisps (especially ghost pops) and etc, from them only to find out that this company had sold me expired goods. It happened one too many times so i stopped buying the dried foods and let it slide. But now given the reaction my body had to this biltong and its VERY VERY off taste, i can only assume they have resulted to selling expired biltong and as it has no pack they can pass it off as "in date" just to sell it. I bought chilli chutney biltong today knowing the taste as I bought it for several years. Today the biltong tasted very different and stale. I assumed that it was the wrong flavor given to me so i TRAVELLED back to the store only to encounter the flavors were all stale and horrible. The worst part is after i ate the biltong i bought, I started to have stomach ache which has lasted until now. I mentioned this to the server and she looked at me like im speaking a different language and had 3 heads. She was very unhelpful and had 0 customer service skills outside of taking payments and did not even attempt to offer a solution. Just to look at me. I ended up walking out annoyed, SICK , with awful inedible food and wasted money. This is a health and safety issue savanna and if my stomach doesnt calm down, i have half a mind to report you because its come to a point where your products are doing damage. Im quite disappointed because i loved your store but Im side eyeing it now.
Clint Na
a month agoLove this place and the people ....my little escape , when I need the taste of home , some familiarity of SA, For me it's more than just the product, great folk inside ... Always pleasant. ! Love having u guys there and good tastes ... Me ( lover of MOZOE. Crame Soda)
D K
a month agoInedible… We bought some Borewors recently from The Savanna, Victoria. It was so full of gristle that we ended up throwing it in the bin, I hate wasting food but this was just awful.
Jim Davidson
2 months agoMohammed Al Ruwaili
3 months ago