South African Shop London on Villiers Street is the go-to destination for genuine South African produce in London. Renowned for its fresh meats, delicious biltong, and wide selection of sweets and drinks, this store offers great value despite import costs. Customers praise the friendly staff and rave about the quality, calling it the best biltong in London. Whether you’re craving traditional flavors or unique treats, this shop guarantees a delightful experience for all food lovers.
Customers rave about the delicious and authentic produce available, with particular praise for the biltong varieties, indicating a strong emphasis on quality.
Many reviews highlight the friendly and accommodating nature of the staff, with specific mentions of quick resolution of issues, contributing to a positive shopping experience.
The store offers an impressive range of products, including unique items like Springbok jerseys, which appeals to customers looking for diverse options.
The store's proximity to workplaces is appreciated by customers, making it a convenient stop for quality food items.
One reviewer reported a serious issue with finding dead bugs in a product and felt the store's response was inadequate, highlighting a potential area for improvement in customer service.
Only guests who have booked can leave a review.
Nabeela Khan (UK)
2 weeks agoPurchased a box of Pronutro and discovered dead bugs at the bottom of the box. I took photos and immediately threw it away. The store is close to my workplace, but I wasn’t going into the office at that time. When I was finally able to go in and report the issue, I was simply told I should have brought the product back right away for a replacement. I tried to explain that I wasn’t coming into the office then, and that I wasn’t going to keep a contaminated product in my home, but I was still offered no compensation or replacement. Make sure you open and check your items before leaving the store!!
Chris Laffont
2 weeks agoGreat biltong of all sorts, rosemary is my favorite.
peter dawkins
4 weeks agoMe, my dad and my mum (who was born in SA) came here and were very impressed with all the different foods they had for sale, the staff were very friendly and they had an excellent selection of Springbok jerseys!! 10/10 would definitely recommend!!!!
Erin
a month agodelicious authentic produce and even better staff, couldn’t fault it
Tim Morton
2 months agogreat selection of food etc had everything we went for. I did have an issue with an incorrect charge on my card and Sara sorted it instantly certainly worth a visit